The typical customer buying journey and online shopping behavior are no longer linear- today’s
customers compare websites, products; search for promo
codes,
offers; and look out for reviews before returning to your website and making a purchase.
Capturing and analyzing all these customer interactions is no more a challenging task- thanks to
the nextgen analytics tool. The business intelligence
analytics
in eCommerce is helping retailers understand user persona-- their past purchases, product
clicked, product viewed, how long they have opened
a web page,
etc.—and help them deliver personalized recommendations based on their interaction with the
brand.
Give your team the rich customer data to improve the user experience, enhance core sales
performance and create
impactful shopping experiences.
BI’s predictive intelligence help retailers improve the business bottom line by delivering personalized product recommendations.
BI’s data-driven product research help eCommerce businesses capture product trends, demands and consumer preferences.
Big data analytics record customer purchasing interactions, individual customers’ tolerance and help retailers create pricing strategies.
How Can We Help?
We provide full-fledged eCommerce development and mCommerce app development services.
We provide you fastest, flexible and future-proof solutions to your CRM/ERP integration needs.
Know your areas of improvement by mapping customer behavior, how visitors interact with your website, their pain and pleasure points, etc.
We find and improve your non-converting spots which need improvement like (homepage, view product, add to cart, etc.)
We build custom, robust and engaging experiences through our front-end development services.
From importing new products to creating ads, from programming new features to social media marketing, we cover it all.
We configure and manage live chat, AI-based chat with human-like conversational abilities for quick customer interactions.
We provide you real-time reports of the store, orders, customers, purchase funnel, abandoned cart, and in-store search report.
Check real-time view of your store, key performance metrics, know channels generating revenue, build custom reports, etc.
By the use of analytics, we collect and aggregate customer knowledge to send them emails of their preferred topics & brands of interest.
We evaluate customer’s marketing behavior and determine the touchpoints that lay the greatest impact on their decision to convert or take the next step.
Our team of eCommerce consultants helps you create strategic, customer-focused digital retail solutions that deliver impactful results.
As a marketer of your eCommerce company are you facing these issues?
Or want to overcome
these challenges through modern digital
solutions? We have the Solution for all your problems.
eCommerce development, mCommerce app development, big data analytics,
business intelligence,
digital marketing services. Whatever you
need, Webpetal Software can help.
We are just one call away from helping you grow your eCommerce business!
Talk to our Data Experts!